Contact Us

Need help with an order, delivery, product, return, or refund? Our customer support team is ready to assist you.

For the fastest support, please contact us by email and include your order number if your enquiry is about an existing purchase.

Customer Support

Preferred Contact Method: Email
Email: support@shedssupply.co.uk
Phone: +44 7828 741802

We aim to respond to customer enquiries as quickly as possible during business hours.

Support Hours

Monday to Friday: 9:00 AM – 6:00 PM
Saturday, Sunday, and UK public holidays: Closed

Correspondence Address

1 Peach Street
Newbury, Berkshire
RG40 1XJ
United Kingdom.

Order Enquiries

For questions about an existing order, please include the following details when contacting us:

• Your order number
• The email address used at checkout
• Your full name
• A clear description of your enquiry

Orders are normally processed within 1–3 business days after payment has been received. Once dispatched, delivery usually takes 5–7 business days, depending on the courier and delivery address.

Returns and Refunds

Customers may request a return within 14 days of receiving their order.

Please contact us before sending any item back. Our support team will review your request and provide the correct return instructions.

Contact Form

You may also use the contact form on this page. Please provide as much detail as possible so we can respond accurately and efficiently.

Business Information

Trading Website: Sheds Supply
Website: https://shedssupply.co.uk/
Company Name: SHEDS ALIVE LIMITED
Company Number: 11297589
Email: support@shedssupply.co.uk
Phone: +44 7828 741802